A+ Staffing

Brand Ambassador/Guest Services Lead – FIFA World Cup Fan Fest (Houston) Join the excitement of the FIFA World Cup Fan Fest in Houston! We are seeking energetic and organized Brand Ambassadors / Guest Service Leads to help manage volunteer teams and deliver an exceptional fan experience during one of the world’s biggest sporting events. In this role, you will oversee volunteers within designated areas of the event footprint while serving as a guest-facing leader, ensuring operations run smoothly and fans have an unforgettable experience. Interested? Apply here: https://aplusexperiential.wufoo.com/forms/2026-world-cup-register-your-interest/ What You’ll Do Manage and oversee volunteers within assigned functional areas Handle volunteer check-in and check-out processes Conduct daily briefings and assign volunteer tasks Coordinate break schedules and shift changes Serve as a guest services lead and event brand ambassador, including covering volunteer breaks Work closely with event command, venue management, and category leads Escalate issues and assist with real-time problem solving Ensure volunteers provide a positive and welcoming fan experience What Makes You a Great Fit Experience leading volunteers, teams, or event staff required Must be able to stand for extended periods (all roles are standing positions unless on break) Strong communication and leadership skills Comfortable working in large, high-energy event environments Friendly, professional, and solution-oriented Passion for soccer, events, and guest experience Willingness to work outdoors in varying weather conditions Must be at least 18 years of age 1–2 years of experience in event logistics, operations, or leadership required Event Details Location: Houston, TX – FIFA World Cup Fan Fest Duration: 34 active event days Schedule: Ability to work up to 40 hours weekly and final shift schedules will be confirmed closer to the event Shifts are available for morning/afternoon and evenings (possibly past midnight) Pay $26.00 per hour This is a W2 position, paid weekly via direct deposit. Due to application volume, we are unable to respond to phone inquiries.