AMCI Global

Job Title: Second Delivery Agent Reports To: Second Delivery Manager Doppler Automotive Doppler Automotive enables true, consumer-first, multi-dimensional retailing for automobile manufacturers and dealers through anywhere, anytime brand and product experiences. Doppler Second Delivery Agents are integral members of our team, representing major automotive manufacturers by delivering exceptional customer experiences. We are seeking personable, enthusiastic, and knowledgeable product specialists that are dedicated to fostering enduring relationships between customers, their vehicles, and the brand. In addition to providing personalized one-on-one demonstrations of vehicle features, our Second Delivery Agents play a crucial role in troubleshooting technical difficulties, ensuring seamless systems set-up, and creating a white-glove experience that embodies the brand's commitment to excellence. Responsibilities · Deliver premium customer experiences that engage and inspire · Serve as subject matter expert for product and brand · Research and memorize brand background, vehicle specifications and feature descriptions · Explain and demonstrate vehicle operational and technical features · Travel to and conduct product experiences at customer-preferred locations · Facilitate customer surveys and feedback · Manage availability/schedule and experience tasks within an app · Additional customer engagement duties as assigned Requirements · Adaptable and self-reliant · Experience and enthusiasm for working with automotive vehicles and products · Knowledge of and experience with electric vehicles a plus · Experience in retail, sales or customer service a plus · Polished, professional, hospitable and approachable · Superb interpersonal and verbal communication skills · Tech-savvy · At least 21 years of age · Fully speak/understand English; bilingual appreciated · Valid Driver’s License and clean driving record · Background check · Reliable transportation · Smartphone with data plan