B9Models

Company Description B9 Model Event Staffing has over 20 years of experience in the industry. With a nationwide network of 8,000+ brand ambassadors and guest service professionals, we help top brands deliver seamless events and unforgettable experiences. Role Description This is a full-time on-site role located in New York, NY for an Assistant Guest Services Manager. The Assistant Guest Services Manager will be responsible for supervising guest services staff, ensuring high levels of customer satisfaction, handling customer service inquiries, and performing receptionist duties. They will also be in charge of maintaining front desk operations and ensuring smooth communication across departments. Qualifications Supervisory Skills and ability to manage a team effectively Customer Satisfaction and Customer Service skills to handle guest inquiries Strong Communication skills for clear and efficient communication with guests and staff members Receptionist Duties to manage front desk operations Excellent organizational and multitasking abilities Proficiency in using Microsoft Office and other relevant software Previous experience in hospitality or event management is a plus College Degree: additional certification in hospitality management is a plus Competitive salary: -Comprehensive health benefits package -Consistent Monday–Friday schedule with occasional weekend support -Opportunity to work with a nationwide, established agency with 20+ years of experience Application Process: To be considered, please email guestservices@b9models.com with the following -Resume -Availability -Headshot -Relevant experience -A brief description of why you're an excellent fit for this role.