Brand Besties

Gig Overview: We are seeking energetic, outgoing, and customer-focused individuals to join our hospitality and guest services team for the upcoming World Endurance Challenge at Circuit of The Americas in Austin, TX. As a member of our team, you will help ensure a smooth, welcoming, and memorable experience for all attendees by working in one of the following roles: Event Location: Circuit of the Americas Schedule: September 3, 5:30PM - 6:30PM (Virtual Training) September 5, 8:00AM - 7:00PM September 6, 7:30AM - 7:00PM September 7, 8:00AM - 8:00PM Pay: $28.00/hr Parking: Will be provided on site. Roles & Responsibilities: Ticketing: Assist guests with ticket scanning, entry, and resolving basic ticketing questions to ensure a smooth arrival process. Paddock Ticket Takers: Manage access into the paddock area by checking tickets and credentials, ensuring only authorized guests enter. ADA Golf Cart Driver: Provide transportation assistance for guests with accessibility needs, ensuring safe and timely rides. Tower Staff: Welcome and guide guests in the tower area, assist with seating, and provide event information. Info Booth Shuttle Stop: Serve as a key resource for guests by answering event, venue, and transportation-related questions. Shuttle Stop: Assist with shuttle loading/unloading, manage lines, and provide directional support to keep transportation running smoothly. Merch: Support merchandise sales by engaging with customers, processing transactions, and keeping displays organized. Public Golf Cart Drivers: Safely transport general guests around the venue, providing assistance and directions as needed. Hospitality Staff: Deliver premium service in hospitality suites, assisting with seating, answering guest inquiries, and ensuring a first-class experience. Responsibilities (General): Greet and engage with event attendees in a friendly and professional manner. Answer questions about the venue, schedule, and amenities. Assist with line management, crowd flow, and guest support in your assigned role. Ensure all guests have a safe, fun, and memorable experience. Address and resolve guest concerns promptly and courteously. Maintain a positive and enthusiastic attitude throughout the event. Qualifications: Previous experience in hospitality, customer service, or event staffing preferred. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle high-pressure situations with professionalism. Outgoing, personable, and comfortable engaging with a diverse range of guests. Strong problem-solving skills and ability to think on your feet.