Brand Besties

Job Overview: We are looking for enthusiastic and proactive individuals to join our team as Public Transit Outreach Ambassadors. In this role, you will serve as the voice of change for our leading public transportation provider in San Antonio. You will engage directly with transit users to share exciting updates about upcoming service improvements, answer questions, distribute information, and ensure every interaction leaves a positive impression. If you’re dynamic, persuasive, and passionate about community engagement, we want you on our team! Event Location: San Antonio, TX Schedule: Please note exact locations are still to be determined around the San Antonio area. Virtual training required before your first shift. August 18, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 19, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 20, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 21, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 22, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 25, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 26, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 27, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 28, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM August 29, 2025 Morning Shift: 7:00AM - 12:00PM Afternoon Shift: 1:30PM - 5:30PM Pay: $30.00/hr Key Responsibilities: Active Engagement: Proactively approach and interact with public transit users at designated locations. Initiate friendly conversations, share important service updates, and create memorable interactions with riders. Information Distribution: Hand out clear, concise informational material about upcoming transit service changes. Record questions, feedback, and concerns from the public to help shape ongoing communication efforts. Advocacy & Education: Explain the benefits and details of new service enhancements, such as improvements to regular bus routes, express options, rapid transit services, and on-demand ride-sharing. Act as a knowledgeable resource on how these changes will positively impact the community. Training & Preparedness: Attend a mandatory virtual training session to learn about the transit provider’s services, upcoming changes, and effective outreach techniques. Participate in an in-person training session to finalize preparation and ensure all staff are fully equipped to represent the program confidently. Performance & Reporting: Keep detailed records of interactions and feedback from transit users. Provide daily reports summarizing key questions asked and areas of interest or concern among the public. What We’re Looking For: Energetic Communicators: A natural conversationalist with the ability to engage diverse audiences. Confident, friendly, and able to make a great first impression on a variety of people. Self-Starters: Individuals who don’t wait to be noticed, they make the approach. Can work independently, take initiative, and adapt to various environments. Strong Organizational Skills: Detail-oriented when tracking feedback and recording interactions. Reliable, punctual, and committed to ensuring the smooth execution of the outreach program. Community-Minded: Passion for public service and genuine interest in enhancing the community’s transit experience. Open-minded, patient, and ready to answer questions with clarity and a smile. Why Join Us? This is more than just a job, it’s an opportunity to help shape the future of public transportation in San Antonio. You’ll be part of a team that values innovation, proactive communication, and community spirit. Enjoy engaging work, a supportive training environment, and the satisfaction of knowing you’re making a real difference in how people move and connect within the city.