Crepes A Latte

HOSPITALITY AMBASSADOR POSITION OVERVIEW: The Hospitality Ambassador’s mission is to support the successful execution of our hospitality services, locally and nationally, by providing exceptional service, maintaining a professional standard that differentiates from our competitors and being an integral part of a team that are enthusiastic, adaptable, and engaging. POSITON DUTIES AND RESPONSIBILITIES: A Hospitality Ambassador supports our hospitality management team in executing our hospitality services and equipment at tradeshows. They execute the company’s standard operating procedures including: • Supports service by preparing espresso-based and trendy beverages, as well as specialty food items within tradeshow booth at events nationwide.. • Greet guests and represent our customer's brands in a professional manner. • Works with the Operations team to execute assigned tasks. • Adheres to company polices on food/beverage preparation, serving, portion control, service and other hospitality standard and guidelines (uniform, grooming, travel protocols). • National events include travel to locations across the United States and Canada for multi-day hospitality events to support. • Available to support 10-15 plus events per year. Each event is approximately 3 days plus travel and can encompass both weekday and weekend events. • Communicates in a professional manner that represents company values. • Adheres to company safety and expense policies. • Provides feedback on areas of improvement. QUALIFICATIONS: • 1+ years of experience in the hospitality or service industry, preferable as a barista.. • Experience with Food & Beverage services. • Available weekends and some evenings during our high season (March – June and mid Sept – early December). • Can work in a highly autonomous setting and is a self-starter. • Strong verbal communication and follow-up skills. • Ability to travel to locations across the United States and Canada for multi-day hospitality events. • Ability to lift 50 lbs. + with minimal support. • Ability to stand for 8+ hours for multiple days in a row. • Hospitality management, barista, culinary or baking background a plus.