CVT Soft Serve Ice Cream

Brand Ambassador – CVT Soft Serve Ice Cream 4-Week Costco Roadshow | Northern California | $30/hour Program Snapshot • *4-week paid Costco Roadshow program • $30/hour • Approved mileage reimbursement • Northern California Costco’s • *Wednesday evening setup; Roadshow Thursday–Sunday • Weekend availability required • *Travel between markets may be required CVT Soft Serve Ice Cream is seeking an experienced and outgoing Brand Ambassador to support a four-week Costco Roadshow program across Northern California. As an onsite representative for CVT, the Brand Ambassador will actively engage with customers, support Costco/CDS samplers, drive product trial and sales, and ensure a consistent, high-quality brand experience. Reporting to the onsite Team Lead, this role is ideal for a strong salesperson who thrives in fast-paced retail environments. Roadshow Schedule *Setup Wednesday Evening | Roadshow Thursday–Sunday | Breakdown Sunday Evening • September 2-6: San Jose, CA • September 9-13: Folsom, CA • September 16-20: Folsom, CA • September 23-27: NorCal location TBD Roadshow Hours Typically open to close, with mandatory rest and breaks in-between • Wednesday – Setup – 7:45pm-10pm • Thursday – Show Day – 8am-8:30pm • Friday – Show Day – 8am-8:30pm • Saturday – Show Day – 8am-7pm • Sunday – Show Day & Breakdown – 8am-8pm About You You are: • Outgoing, high-energy, and confident engaging with customers • A strong salesperson motivated by achieving sales goals • Hardworking and comfortable in fast-paced, goal-driven environments • Self-motivated, organized, dependable • Flexible and able to adapt to changing onsite needs • Passionate about food, customer experience, and representing a growing brand • Excited about CVT Soft Serve Ice Cream and able to authentically represent the product Key Responsibilities • Brand Representation & Sales: Serve as an onsite representative for CVT, educating Costco members about the product, encouraging trial, answering questions, and converting customer interest and sampling into sales. • Engage & Execute: Represents CVT Soft Serve on the Costco sales floor, engaging members, educating them about the product, supporting Costco/CDS samplers, answering questions, and converting product trial into purchase. • Field Support: Assist Team Lead in set-up and breakdown of roadshow materials, equipment, signage, and other program assets throughout show. • Customer Insights & Reporting: Gather customer feedback, frequently asked questions, objections, and other relevant observations and share with Team Lead. Share photos, staffing notes, operational feedback, and recommendations to Team Lead in a timely manner. • Costco Relationships: Maintain positive and professional relationships with Costco management, employees, CDS sampling teams, and other onsite partners. Qualifications • Experience in retail sales, experiential marketing, field marketing, event management, hospitality, or a similar customer-facing role • Previous brand ambassador experience preferred • Strong sales ability and confidence engaging customers and driving purchase decisions • Strong communication and problem-solving skills • Comfortable working extended retail shifts and consecutive roadshow days • Ability to travel to Northern California location for all your shifts Requirements • Reliable transportation and valid driver's license • Availability for all scheduled roadshow dates • Ability to lift and carry up to 40 lbs. • Ability to stand and actively engage customers for extended periods, up to a full shift Compensation & Travel • $30/hour • Weekly hours vary based on the roadshow schedule • Paid training provided • Approved mileage reimbursement for eligible travel • CVT products, merchandise, and team perks as available