M Squared Management

Role / Responsibilities Description: * Serve as the lead host, ambassador, and front-of-house presence for the space * Open and close the space daily * Oversee inventory accountability, staff flow, and breaks * Act as the primary onsite contact for brand and agency leadership * Triage VIP, QR, and general guest flow during peak periods * Resolve floor issues in real time and escalate as needed * Own end-of-day reporting across sales, traffic, inventory, and onsite issues Requirements:
3+ years of experiential or premium retail management experience required. Prior pop-up or activation experience strongly preferred. Must be polished, organized, client-facing, and highly comfortable speaking about AI-led experiences with guests and stakeholders. OVERALL STAFF PROFILE: Across all roles, candidates must be: * Comfortable with screens, tablets, headphones, voice interfaces, QR flows, and guest-facing technology * Fluent in Shopify POS with prior hands-on experience required * AI-savvy / AI-literate — meaning more than casual use. Candidates should have a credible, working understanding of today’s AI landscape and be able to speak about it in a clear, guest-friendly way. This includes familiarity with platforms and tools such as ChatGPT, Claude, Perplexity, Midjourney etc. voice AI, conversational agents, generative audio, robotics, and other consumer-facing AI technologies * Able to confidently help guests navigate AI-led experiences, voice interactions, tablets, headphones, and tech-enabled shopping moments, while troubleshooting simple issues in real time * Willing and able to complete training on the brand, product suite, and talking points prior to opening