Pyramid Consulting Group, LLC

Pyramid Consulting Group is now hiring for a Retail Sales Associate in Chicago! Role: Retail Sales Associate Location: Chicago, IL Pay: $22/hr Start date: June 27th Key Responsibilities: • Greet and engage guests entering the retail space at the conclusion of the experience, creating a welcoming and elevated final touchpoint for all visitors. • Deliver exceptional guest service while maintaining the playful, immersive, and hospitality-driven brand experience. • Drive retail revenue by actively supporting daily sales goals, KPI targets, and overall store performance metrics. • Increase EDS (Estimated Dollars Spent) per guest through strategic upselling, cross-selling, and personalized product recommendations. • Promote and sell retail merchandise, experiential add-ons, and featured products to maximize guest conversion opportunities. • Maintain strong product knowledge across all retail items, exclusive merchandise, seasonal offerings, and experiential packages. • Identify guest interests and tailor recommendations based on guest behaviors, preferences, and purchase patterns. • Encourage positive guest engagement and support reputation management initiatives by generating positive Google Reviews and guest feedback. • Act as a brand ambassador by maintaining a high-energy, polished, and guest-focused presence at all times. • Support crowd flow and maintain organization within the retail environment during peak guest traffic periods. • Escalate guest concerns, complaints, or service recovery situations to the MOD (Manager on Duty) in a timely and professional manner. • Collaborate closely with Experience Ambassadors and on-site leadership to ensure a seamless transition from the immersive experience into the retail environment. • Support merchandising standards, restocking, cleanliness, and overall visual presentation of the retail space. • Assist with operational tasks including POS support, inventory organization, packaging, and guest purchase assistance as needed. • Maintain professionalism, adaptability, and strong communication skills in a fast-paced experiential retail environment. If you are interested and available, please email your most recent & relevant resume to events@pyramidcg.com with the subject line "Retail Sales Associate - Chicago" to speak with a Recruiter today!! Pyramid Consulting Group pays weekly via direct deposit (w2 assignment). *While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!*