The Hype! Agency

We are looking for outgoing, confident and sales-driven Brand Ambassadors who are comfortable proactively approaching concertgoers, starting conversations and driving onsite product sales. This is a true sales-focused BA role. The primary goal is to educate fans on the benefits of Unplugs and convert those conversations into purchases of the $50 retail product. Depending on the venue and event, Brand Ambassadors may work from a designated activation or retail area or move throughout approved areas of the venue to actively engage fans and sell product. SCHEDULE: Thu, Sep 10, 2026 Fri, Sep 11, 2026 Sat, Sep 12, 2026 Tue, Sep 15, 2026 Wed, Sep 16, 2026 Fri, Sep 18, 2026 Sat, Sep 19, 2026 Fri, Oct 2, 2026 Fri, Oct 23, 2026 Sat, Oct 24, 2026 Key Responsibilities -Proactively approach and engage concertgoers rather than waiting for guests to come to you -Clearly and confidently communicate the features, benefits and value of Unplugs -Educate guests on hearing protection and why Unplugs are designed specifically for the concert experience -Drive onsite sales and work toward established sales goals -Create natural, engaging conversations that lead to purchase -Answer product questions accurately based on brand training -Direct and assist customers through the dedicated point-of-sale purchasing process -No cash handling is required -Maintain a professional, energetic and approachable presence throughout the shift -Represent Unplugs and its Live Nation venue partnership positively -Follow all venue, brand and Hype Agency policies and procedures Ideal Candidate -Sales-minded and motivated by converting conversations into purchases -Outgoing, engaging and comfortable proactively approaching strangers -Well-spoken and able to explain a product quickly and persuasively -Comfortable working in busy, loud concert environments -Comfortable working outdoors when required -Able to remain energetic and proactive throughout the full shift -Previous experience in brand activation, retail, product sales, hospitality or customer-facing roles strongly preferred -Reliable, professional and able to follow detailed brand guidelines Training Requirement -All selected Brand Ambassadors must complete one hour (paid) of Unplugs certification and product training prior to their first shift. Talent who have not successfully completed the required training will not be eligible to work onsite. This role is ideal for someone who loves live events, enjoys talking to people and is comfortable with the ultimate objective of every interaction being to educate, engage and sell.