BDS Connected Solutions

As a Regional VIP Engagement Manager, you are responsible for ensuring operational excellence and executing day-to-day activities at Demo Spaces within an assigned region, managing technology, and serving as the product experience expert for Meta VIPs, leaders, and partners.  You will collaborate with key stakeholders to enhance brand experience and achieve overarching goals for product demo experiences. The ideal candidate would excel in communication and organization, be a tech enthusiast, have a well-developed executive presence, and exhibit advanced emotional intelligence. This role requires a high degree of technical fluency, including the ability to independently troubleshoot hardware and software issues, execute and build terminal commands, perform rapid diagnostic assessments, and ensure all demo systems operate flawlessly. The Regional VIP Engagement Manager must deliver a white‑glove, concierge‑level experience to executive stakeholders—often including Fortune 500 leaders—through polished, high-impact product demonstrations. Success in this role hinges on a blend of technical depth, poise under pressure, and the ability to translate complex technology into compelling, executive‑level narratives. You are required to work on-site three days per week at either the Burlingame or Menlo Park Meta office location. What We Offer Biweekly pay Health and wellness benefits plans   Flexible vacation and holiday policies  Paid parental leave   401(k) with employer matching   Referral bonus  Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs  Opportunity to work with a growing company that actively rewards and promotes its employees What You'll Do Manage and maintain the execution of day-to-day activities and logistics of Demo Spaces within assigned region; ensure a standard of excellence in all on-site execution duties of program Lead and facilitate training sessions and events for demonstrations of XR/AI technologies, in addition to overseeing an internal training program focusing on public policy across the region Conduct training sessions for local Meta employees and agency staff to proficiently deliver product demonstrations Manage device deployment and scale demo spaces across key regional offices, ensuring efficient management and deployment of technology Act as a strategic liaison between management and employees, wielding decision-making authority to drive business and operational outcomes Complete all required reporting and analysis by required deadlines Partner closely with the Account Team and client to meet and exceed goals, while improving the brand experience for VIP guests Other duties as assigned by management What You Will Bring Experience and Education:  High school diploma or equivalent required 3+ years of retail management experience required 3+ years of customer-facing experience in retail required Experience conducting production demonstrations required Experience in client management and working effectively with key stakeholders Experience with AR/VR and gaming technology preferred Skills and Attributes:  Strong interpersonal communication, soft skills, written, verbal, and on-camera Proficient in delivering product demonstrations to audiences of varying sizes, both small and large  Ability to foster business relationships and collaborate at multiple levels (internal & client facing)  Ability to show patience and tact and remain calm under pressure during change Strong time management and organizational skills   Proficient in utilizing G Suite, MS Office, Keynote, and other word processing and presentation software Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision-making, with minimal direction Ability to adhere to processes, procedures, and project management techniques Physical Requirements:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:  Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp  Frequently lift and carry up to 25 lbs  Occasionally lift and carry up to 50 lbs  Continuous hand/eye coordination and fine manipulation  Able to travel by air and car up to 60% of the time