BDS Connected Solutions

We’re Growing! Come join our Meta Store Retail team in West Hollywood, CA as we bring Ray-Ban AI Glasses, & Meta Quest mixed reality to life! As a Meta Experience Expert, you will deliver a best-in-class, white glove experience through immersive, hands-on demos of cutting-edge wearable & mixed reality technology. You will be the face of our client's brand while educating consumers and converting demos to new customer acquisitions. Our ideal candidate is tech-savvy with high attention to detail, exemplary communication skills, and obsessed with world class customer service. Paid training will be September 2nd-5th and September 8th-12th.  You must have full availability to train from 10am-6pm.  You will be working 15-20 hours per week, night & weekend availability required. Regular store hours are 10am-7pm. Must have availability for on-and off-site events, including occasional shifts outside of regular store hours. WHAT WE OFFER Weekly pay schedule with early wage access-get paid when you need it! 401(k) with employer matching Limited benefit plans for everyday illnesses and accidents Accrued sick time Paid training Employee assistance program BDS employee discount program Referral bonus Opportunity to work with a growing company that actively rewards and promotes its employees WHAT YOU WILL DO Be a subject matter expert! Fully understand the features and benefits of our client’s products including accessories  Conduct world-class demonstrations of our clients’ mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them  Process consumer transactions using our clients Point of Sale (POS) system  Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met  Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays  Show up on time with a can-do attitude, ready to support team goals and daily operations.  Other duties as assigned by management  WHAT YOU WILL BRING Experience and Education: High School Diploma or equivalent 2+ years of customer-facing experience in premium retail Proven experience in presentation, public speaking, and/or storytelling   Skills and Attributes:  Exemplary interpersonal communication, soft skills, written, verbal and on camera  Ability to leverage advanced customer service and industry-related experience to engage with consumers  Must be results and detail-oriented  Must be extremely tech-savvy and passionate about technology  Ability to ask effective questions and be an active listener  High level of initiative and self-motivation with a continued drive to learn  Strong problem-solving and conflict resolution skills  Able to work well in a team environment  Must have reliable transportation to get to and from work on time  Flexible availability including nights & weekends  Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping  Frequently lift and carry up to 25 pounds  Occasionally lift and carry up to 50 pounds  Continuous hand/eye coordination and fine manipulation