Job Summary:
The primary duty of the Brand Ambassador (BA) is to work with program management to execute scheduled GEHA program activities. While at a signed promotion, the BA will be building brand and company awareness and gain exposure and trial at promotional program activities. The position also requires the BA to regularly attend program trainings to keep up to date on current and relevant promotions and information related to their position. The position will involve working at the Arrowhead Stadium (where the Kansas City Chiefs play) to execute all events. The BA will also complete all other duties as assigned by program management and/or GMR Corporate Staff.
GMR Duties & Responsibilities:
Represent GMR Marketing in a professional manner at all times.
Effectively and professionally communicate with teammates, consumers, and staff.
Maintain a positive and motivated attitude in all situations.
Adhere to and understand all rules, regulations, and procedures.
Remain open to feedback, guidance, and direction as it pertains to job performance and personal growth.
Present a clean and professional appearance at all times.
Be extremely punctual and effectively manage time
Direct behavior to emphasize the achievement of program and individual goals as well as core values.
Consistently motivated to meet or exceed desired team and individual results and goals
Meet or exceed expectations and objectives of the program.
Provide timely communication to management.
Program Essential Competencies, Duties, & Responsibilities:
Leverage a megaphone to attract target demographic to priority lane.
Check IDs as fans enter priority lane to ensure they are indeed government employees (active, retired, veterans, etc.
Distribute Premiums
Proactively engage with fans and encourage qualified fans to leverage the priority lane.
Generate buzz through passion and engagement.
Enthusiastically create memorable brand experiences for fans
Assist in setting up and tearing down assets as needed.
Program Required Knowledge, Skills, & Abilities:
Must be punctual and arrive on time.
Ability to effectively communicate with multiple consumers and clients.
Greet fans with friendly and approachable demeanor.
Deliver brand talking points.
Maintain positive energy throughout duration of shift.
GMR Brand Ambassador Requirements:
Be at least 18 years of age or older
Have reliable transportation to get to and from events
Wear required uniform
Attend all mandatory trainings
Be available for 75% of all events
Be comfortable executing in adverse weather (heat, cold, rain, snow, etc.)
Educational & Experience Requirements:
High school diploma or GED preferred
One year work experience in related field
Strong Communication, interpersonal, and organization skills are essential, as well as the ability to prioritize and multi-task
Language Ability:
Written and conversational knowledge of the English language and grammar
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to use hands to finger, handle, or touch objects or controls and talk or hear. The employee is regularly required to stand, walk, and reach above shoulders. Employees must be able to lift objects up to 50 pounds in weight. Specific vision abilities required by this job include close vision. The employee must also be able to work in various weather conditions outside and to dress accordingly for the weather.