Job Summary:
We are seeking enthusiastic and outgoing brand ambassadors to represent Rakuten at various consumer facing events and activations. As a brand ambassador you will play a key role in promoting Rakuten’s cash back proposition, encouraging customer sign-ups and card linking, and increasing overall brand awareness of Rakuten’s services. In this role, you will engage directly with potential customers, educate them on the value and benefits of Rakuten’s offerings and drive participation in promotional programs. The ideal candidate is personable, proactive, and comfortable initiating conversations in a fast paced, face-to-face environment.
GMR Duties & Responsibilities:
Represent GMR Marketing in a professional manner at all times.
Actively engage with consumers to promote Rakuten’s services and cash back program
Encourage new customer sign-ups
Clearly communicate the benefits of signing up and linking a card to receive Rakuten’s cash back proposition
Educate consumers on Rakuten’s services and how it could benefit them
Maintain a positive and motivated attitude in all situations
Present a clean and professional appearance at all times
Be extremely punctual and effectively manage time
Track and report sign-ups and linked cards to Program Manager on duty
Program Essential Competencies, Duties, & Responsibilities:
Ability to initiate conversations, listen, and maintain a friendly, professional demeanor t drive interest in Rakuten’s offerings
Understand and articulate the value of Rakuten’s services and cash back proposition
Effectively encourage on-site sign-ups and guide customers through the card linking process
Represent GMR and Rakuten with integrity, professionalism, and enthusiasm in all interactions
Comfortable using QR codes and sign-up platform to assist customers
Program Required Knowledge, Skills, & Abilities:
Promotional background is highly desirable
Ability to work as a team member
Must represent GMR and our client in a professional, positive manner
Excellent communication and interpersonal skills
Comfortable using digital sign up tools
GMR Brand Ambassador Requirements:
Be at least 18 years of age or older
Have reliable transportation to get to and from events
Wear required uniform
Attend all mandatory trainings
Educational & Experience Requirements:
High school diploma or GED preferred
One year work experience in related field
Strong Communication, interpersonal, and organization skills are essential, as well as the ability to prioritize and multi-task
Language Ability:
Written and conversational knowledge of the English language and grammar
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to use hands and fingers to handle or touch objects or controls and talk or hear. The employee is regularly required to stand, walk, and reach above shoulders. Employees must be able to lift objects up to 50 pounds in weight. Specific vision abilities required by this job include close vision.