Mosaic

The Territory Manager is a highly driven individual responsible for maximizing sales performance, brand presence, and retail execution across an assigned multi-store territory. This role blends hands-on sales activity, impactful product training, strategic relationship building, and marketplace insights to drive measurable growth for the client partner. Acting as both a sales driver and brand ambassador, the Territory Manager conducts assisted-selling events, empowers retail associates through ongoing training, influences store leadership, and ensures the brand is represented with excellence through merchandising and on-floor engagement. Sales Growth & Territory Impact Drive sell-through, attach rates, and overall market share across assigned locations. Execute strategic store visits to review sales results, identify opportunities, and take action to improve performance. Proactively engage customers through assisted sales, identifying needs and recommending products and solutions. Lead customer-facing selling events and in-store activations that generate excitement and increase conversion. Secure additional merchandising placements and incremental brand visibility where possible. Training & Sales Enablement Deliver effective product training to retail associates at all levels, both in-store and virtually. Build product confidence through one-on-one coaching, group sessions, and training blitzes. Educate associates on selling services and solutions using provided resources and real-world use cases. Conduct marketplace training with store and district leaders to deepen brand advocacy and knowledge. Retail Relationship Management Cultivate strong, trust-based relationships with store managers, department leads, and 3rd-party associates. Identify and develop in-store brand champions who can influence outcomes in your absence. Maintain regular communication with retail leadership to align on goals, performance, and promotional priorities. Represent the client with professionalism while adapting quickly to last-minute requests or schedule shifts. Market Intelligence & Reporting Gather and document retail insights, competitive activity, customer feedback, and conditions impacting sales. Complete daily visit recaps, weekly conference calls, and timely reporting through digital tools. Share actionable intelligence to improve program strategy and client decision-making. Event Execution & Brand Presence Lead assisted-selling events, pop-ups, product demos, and seasonal retail activations. Set up brand displays and maintain merchandising standards that reflect proper brand representation. Maximize brand visibility during high-traffic periods (e.g., launches, back-to-school, holidays).