RubyLemon

#272 / 802 Staffing Agency
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04/10/2026
Overall - 1.67
Communication - 1.00
At Event Management - 3.00
Professionalism - 1.00
Pay Timing
No ratings yet
What does this company do well?

Initial responses were immediate until my first paycheck

What can this company improve?

After emailing and calling for going on 2 months, I still haven’t received a response nor my payment and my hours weren’t fixed when I have proof of hours and my being at the site. Ruby Lemon is definitely a scam and I am still waiting on my pay.

04/04/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

This company is trash and bottom of the barrel. People always talk bad about Ruby Lemon & I now understand why. I havent got paid for an event I worked on March 8th! I tried reaching out several times and nothing! Dont work for them I highly doubt not recommend!

03/31/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

Still not paid by lisa who runs ruby lemon, and she lied to me and said she would zelle me the money, she refuses to communicate, just ghosts, i talked to another employee that wasn’t paid as well, and you can see on yelp the poor reviews,

03/27/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

if you can pay the week of, as you claim, just be honest about it.

03/24/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

I have reached out over 20 times for payment that was due over a month ago. Do not work for this company unless you enjoy volunteer work. There are others waiting for payment as well.

03/11/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

There was no organization. The scheduled shift was very last minute as in the day before. My colleague and I are still not paid, even though we have been emailing them and calling them. We keep getting different dates we will get paid and nothing. Lisa Sansom and RubyLemon is a scam.

Hi Anna, At times, clients confirm additional support close to the event, or staff may cancel, requiring us to arrange last-minute cover to ensure everything runs smoothly. I can confirm that this payment has now been fully resolved.
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03/03/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
9+ weeks
I can confirm that this payment matter has now been fully resolved and paid. We always aim to ensure our staff are paid promptly and appreciate your patience while we worked to resolve this.
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0
1
02/27/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

This is by far the worst company as a veteran BA of 6yrs I’ve ever worked for! The onboarding was a nightmare! Everything was mismanaged, poor communication, (if any,) and it’s been over 2 mths and still hvnt been paid! They should be banned by all companies to even be listed as a staffing agency!

02/19/2026
Overall - 1.33
Communication - 2.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What does this company do well?

RubyLemon was great with the 5 events I've done for them, with their initial responsiveness.

02/18/2026
Overall - 2.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
1-3 weeks
What does this company do well?

Made sure the shift was filled for their client.

What can this company improve?

Do not trust this agency. They posted duplicate roles with varying pay. I accepted a $40/hr offer but was informed week-of my shift the rate was $22/hr (Black Friday gig). Parking reimbursement ($30 - gig in high-end downtown) is still unpaid and communication has stopped from Daisy and Lisa.

02/18/2026
Overall - 2.33
Communication - 1.00
At Event Management - 5.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

I am so drained from dealing with these people. I have messaged over 15 times over four different platforms. They really make you lose faith in other companies because there are people like this out there.

Hi Kerri, I can confirm that this payment matter has now been fully resolved. We always aim to ensure our staff are paid promptly and appreciate your patience while we worked to resolve this.
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1
02/18/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

everything. It's Feb 18 2026 and Lisa Sansom still has not paid me. I've called and emailed repeatedly.

Hi Anna, At times, clients confirm additional support close to the event, or staff may cancel, requiring us to arrange last-minute cover to ensure everything runs smoothly. I can confirm that this payment has now been fully resolved.
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0
0
02/05/2026
Overall - 2.33
Communication - 1.00
At Event Management - 5.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

on 2/1, no response. I called the phone # listed on here, disconnected. Emailed TWICE , no response. I called the phone number listed on the website, disconnected. I sent a message via the website, received an error. WhatsApp,Instagram, hoping for a response. Going to the BBB & TX Comptroller.

apologize for your experience. Hi Kerri, I can confirm that this payment matter has now been fully resolved. We always aim to ensure our staff are paid promptly and appreciate your patience while we worked to resolve this.
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0
02/04/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
9+ weeks
What can this company improve?

Company doesnt seem to understand US employment laws. Paid 2 months late. Company shorted me for actual time worked, I was asked/required by co to cleanup the bar and they didn’t pay me for that time. Didnt not pay clockout time, they paid what they felt.

02/03/2026
Overall - 1.00
Communication - 1.00
At Event Management - 1.00
Professionalism - 1.00
Pay Timing
No ratings yet
What can this company improve?

they can improve by actually paying workers instead of scaming them into working for free.

apologize for your experience. I can confirm that this payment matter has now been fully resolved. We always aim to ensure our staff are paid promptly and appreciate your patience while we worked to resolve this.
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